T H S
CLIENT RELATIONSHIP MANAGEMENT
We have created a Client Team with separately identified contact partner(s) working in practice areas relevant to the client's needs. Our Client Team provides a comprehensive mechanism to tightly link legal teams in providing seamless client service across various legal practices. The Client Team delivers the benefits of coordination, convenience and lower cost for work, combined with exceptional expertise; to our clients. We believe that good communication is the key to ensuring client satisfaction throughout the life of any client adviser relationship.
Our Client Relationship philosophy is centered on the Voice of the Client (VOC). We integrate the outcome of client feedback into our firm's culture. We strive to mitigate redundancy or lack of action, and to increase cost efficiency and effectiveness, thus avoiding silos, through, in part, the consistent use of technology centralizing all client-related elements. The responsiveness is monitored by the Managing Relationship Partner based on an internal review of the communication elements as well as with a quarterly meeting with the client in order to review independently all aspects of our relationship (such as the quality of service delivery the client is receiving, the responsiveness of our lawyers, etc.).
We are committed to providing a rewarding and conducive work environment for our employees. In particular, we encourage a strong learning and development programme and push our people to reach their full potential. We ensure that our lawyers are well-versed on important legal issues and developments.
INTIMATE UNDERSTANDING OF PROJECT NEEDS
Our lawyers have experience in a wide range of business sectors including Finance, Metal and Minerals, Manufacturing, Real Estate, IT-ITES etc., which means they are well-versed in special regulations and experienced in handling transactions that are typical for the area in question.
COMPREHENSIVE LEGAL SERVICES AND EFFICIENT TROUBLE SHOOTING
The scope of our practice extends to all major areas of law relating to company operations. Our team will extend support for optimization of operations, risk-management and management of any contingencies that may arise.
Our Team of lawyers possesses significant experience in corporate/corporate finance, inward investment, regulatory compliances, with varied experience in international transactions, joint ventures, shareholders and subscription agreements and related transactions taking into account the tax implications and regulatory requirements of RBI, SEBI, DIPP and other regulatory bodies. Our team possesses comprehensive practical knowledge of commercial needs and will seek optimal, business-oriented solutions tailored to your needs.